Policies

We are committed to improving our environmental performance and preventing pollution. We ensure a safe and healthy workplace for our employees and strive to minimise our potential impact on the environment. This commitment extends to the services and advice we provide to our clients. It is our policy: 

• To operate in compliance with all applicable environmental legislation, approved codes of practice and any other requirements to which we subscribe. 
• To integrate the consideration of environmental concerns and impacts into our decision making and activities. 

• To assess the environmental impact of all historical, current and likely future operations. 
• To assist our clients in using products and services in an environmentally sensitive way. 
• To minimise our waste through the implementation of a waste management hierarchy and to recycle wherever possible. 
• To, where practicable, provide services that do the least amount of damage to the environment. 
• To minimise the use of resources within our buildings, processes and services in order to conserve supplies and minimise the consumption of natural resources. 

• To build awareness, train, educate and inform our employees about environmental issues.  
• To communicate our Environmental Policy to clients, customers, stakeholders and the general public and encourage them to adopt environmentally–conscious practices. 
• To continually review our Environmental Policy and strive to reduce our negative impact on the environment. 

Our Corporate Social Responsibility Policy encompasses the way we do business, how we treat our people and clients, and ensures all of our activities positively affect society as a whole. We aim to guarantee that both we and the companies we work with conduct operations ethically, considering human rights as well as the social, economic and environmental impacts of what we do as a business. We strive to meet, and aim to exceed, all applicable legislation and, in those cases where no legislation exists, we carry out best practices anyway. 

We will always conduct business with integrity and respect for human rights. We will promote the safety of our employees, ensuring to provide them with a safe working environment and to deal with them in a fair and professional manner at all times. At no time will we risk the health and safety of our employees, and we will maintain a responsible, people-driven culture through strong leadership, clear governance and effective communication with our employees regarding the expectations we have of them and their contribution to achieving our aims. 

In addition to continually assessing risks and promoting awareness, we will actively invest in the education and development of our employees so that we may always improve the way in which we operate. 

We will comply with all work legislation as well as other applicable international standards with a focus on ensuring the adoption of human rights principles established by the United Nations. We will support our suppliers in helping them to meet the internationally recognised standards we set for ourselves. If those standards cannot be met, we will source alternative suppliers to ensure all companies working with or on behalf of EMCO meet our standards. 

 We will consider social and environmental criteria when making purchasing and supply decisions to contribute to the creation of a socially responsible supply and value chain. We will maintain ongoing, open communications with our suppliers to generate open innovation, development and improvement. 

We are committed to creating a positive impact in society and strive to improve people’s lives wherever possible. We support local communities because we understand vibrant communities are essential to our long-term success. 

 We encourage charitable and community support work among our employees and are committed to taking part in initiatives that will benefit the communities within which we work and live. 

Our business is based on collaboration with clients and value partners. We are committed to consistently providing services that meet or exceed the requirements and expectations of our customers, delivering improved business outcomes and a tangible return on investment. We demonstrate our commitment to quality assurance by: 

• Achieiving best practice throughout the business. 
• Managing our business based on clear and measurable objectives and timelines. 
• Pursuing continuous improvement by using our clients’ feeback to improve our processes. 

• Ensuring client satisfaction. 
• Ensuring our employees have the appropriate training, skills and experience to competently deliver services to our clients. 
• Identifying and rectifying any shortfalls through continuous assessment and improvement. 
• Communicating our Quality Policy to our employees, clients and suppliers and encouraging them to adopt best practice quality assurance measures. 
• Providing effective leadership and support to every employee so that they have a proper understanding of the importance of our Quality Policy, their responsibility to contributing to its effectiveness and its direct relevance to the success of our business. 

• Continually reviewing our Quality Management Policy and striving to improve our quality performance.